Frequently Asked Questions

Professional solutions for your property's management needs

How do I apply to become a tenant for one of your property?


Once you found a property that you like, contact us to schedule a showing. If you are interested, please ask our showing coordinator to send you an online application that you can fill from a phone/tablet/computer or send us an email at showing@ottawapropertymanagers.com to request the application.




Who will be managing my home?


The home will be taking care of by our professional property management team here at Ottawa Property Managers to make sure all your needs a taken care of.




Who will take care of maintenance requests?


We will coordinate maintenance requests and get confirmation from the homeowner on approvals for any repairs—which means you don’t have to.




How do I pay rent?


We process your rental payments with our online payment system. You can set up your tenant portal in a few minutes and schedule a one-time payment or automatic reccuding payments on the 1st of each month to never forget a payment (the system is free to use). We help make the process as easy as possible!




What are my tenant's rights?


Please find all of the information on this subject in the Ontario Landlords and Tenant Board It is a fairly lengthy document but well worth reading for all owners and tenants.





How do I apply to become a tenant for one of your property?


Once you found a property that you like, contact us to schedule a showing. If you are interested, please ask our showing coordinator to send you an online application that you can fill from a phone/tablet/computer or send us an email at showing@ottawapropertymanagers.com to request the application.




Who will be managing my home?


The home will be taking care of by our professional property management team here at Ottawa Property Managers to make sure all your needs a taken care of.




Who will take care of maintenance requests?


We will coordinate maintenance requests and get confirmation from the homeowner on approvals for any repairs—which means you don’t have to.




How do I pay rent?


We process your rental payments with our online payment system. You can set up your tenant portal in a few minutes and schedule a one-time payment or automatic reccuding payments on the 1st of each month to never forget a payment (the system is free to use). We help make the process as easy as possible!




What are my tenant's rights?


Please find all of the information on this subject in the Ontario Landlords and Tenant Board It is a fairly lengthy document but well worth reading for all owners and tenants.





Homeowners FAQ's
Tenant FAQ's